Contact information
Contact Information
The following are the contact details and support schedule for Based.
Business Contact Details
Business name: Based
Customer service email: numalorenzo@gmail.com
Telephone: +1 513-900-2551
Business address: 1327 Middleton Ct, Los Altos CA 94024, United States
Availability and Response Time
Our team is available 9:00 a.m.-5:00 p.m. Eastern Time (ET), Monday through Saturday. We are closed on Sundays and U.S. public holidays.
Please allow 1-2 business days for a reply. Our business days are Monday through Saturday, with U.S. public holidays excluded.
Contacting Us About a Purchase
Provide your order number when asking about an existing purchase. Cancellation requests must reach customer service before the order is shipped.
To return an item, email us first for approval and a prepaid label. Returns are mailed to 1327 Middleton Ct, Los Altos CA 94024, United States only after our team confirms the address and instructions.